Inclusion in Action

12:30-1:30 PM ET – Lunch Keynote Session

Inclusion isn’t numbers on a page, inclusion is about the way in which you make your team, colleagues and managers feel part of the organization. Inclusion means all voices are heard, considered and valued. Inclusion isn’t easy. But in this keynote, you will learn how inclusion is more than just necessary, it’s imperative.


Ms. Smith is the Deputy Director of National Geospatial Intelligence-Agency College in the Human Development (HD) Directorate ensuring NGC resources align with the NGA’s Strategic Vision and GEOINT Enterprise needs—today and future. She oversees day to day operations ensuring the provision of tradecraft instruction, professional development training, and GEOINT Professional Certification. She guides efforts to modernize NGC services in coordination with key stakeholders, and in concert with broader HD, NGA, and Community initiatives.

From 2018 until 2021, Ms. Smith was the Director of Corporate Services Office for the Source Operations and Management Directorate. Ensuring organization and operational effectiveness, she provided the leadership of timely and accurate mission enabling corporate business services, through strategic planning, corporate communications, PPBE processes, staff management and Source Tradecraft and Training.

Previously, Ms. Smith was the Director of Workforce and Management Services, Human Development Directorate, where she led human resource management for the Agency, offering advisory and operational services for employee relations, benefits, awards and recognition, workforce flexibilities, medical services, wellness program, performance management and HR teams that specifically support NGA Directorates.

Prior to that, she was the Deputy Director of the Office of Diversity Management and Equal Employment Opportunity. She advised Agency leaders on equal employment opportunity, workforce diversity and workplace inclusion initiatives.

Before joining NGA, Ms. Smith served as the Director of Equal Employment Opportunity Office, Surface Deployment and Distribution Command, Scott Air Force Base, with the overall responsibility to develop and execute EEO, Diversity and Inclusion imperatives across its global enterprise. Ms. Smith also served as the Deputy Chief, Policy and Operations Division, Equal Opportunity Office, Defense Intelligence Agency. During her tenure, she restructured strategic efforts to provide a slate of customized diversity management consultant services and matured capability of DIA’s accessibility and reasonable accommodation program.

With over 30 years as a civil servant, Ms. Smith has been recognized as a change agent and leader in the area of diversity management and contributed to cutting-edge EEO and diversity initiatives when employed with Department of Justice, Department of Veterans Affairs and various agencies within Department of Defense. A certified facilitator, Ms. Smith continues to facilitate discussions on the strategic business imperative of diversity and inclusion from a 21st Century perspective.

Ms. Smith has received numerous meritorious awards and recognition throughout her career. She earned both her Bachelor of Arts Degree in human relations and Master of Science degree in organizational development from Trinity University, Washington, DC. As an avid volunteer, Ms. Smith serves the community through various outreach efforts with Junior League of Washington, D.C. and Alpha Kappa Alpha Sorority, Incorporated.